Frequently Asked Questions

You can use our add-on on the number of websites that is specified in the package you selected when purchasing product.
We constantly update MAGICBOX plugin. We quickly evaluate all the suggestions, requests and complaints of our customers and make required improvements in our updates. You receive all the adjustments and new features free of charge during your license period.
Absolutely not. The websites you have built will continue to work without any issues. If you purchase the annual license, you need to renew the license only to get updates, access to support from our team
No. Your website will remain intact even if you choose not to renew your license. You just won’t get updates and support from us.
No problem. Just get in touch with us and we will be happy to answer all your questions.

When there is a new update on the MAGICBOX plugin page in the admin panel of your website, you can easily use the new version of the plugin by clicking the UPDATE button. When your license is expired, you will not be able to take advantage of the updates.

You will also receive a notification in the WordPress admin panel when an update is available. You can update it easily with just one click.

We take pride in providing professional, premium support to our customers through the ticketing system.
We firmly believe in and stand behind our products 100%. But we understand that it cannot work perfectly for everyone. If you are unhappy with your purchase, we will gladly refund your money. You can apply for a refund within 14 days of purchase.
Absolutely yes! You can upgrade your license at a prorated rate by visiting the Upgrades page in your accounts section on our store.